LEGAL

Privacy Policy

This Privacy Policy explains how Guided by Grace Homecare may collect, use, and protect information submitted through this website.

Effective Date: September 17, 2026

1. Information We May Collect

We may collect information that you voluntarily submit through this website, including your name, phone number, email address, preferred contact method, the name of the individual needing services, services of interest, preferred start date, referral source, and any message or additional information you choose to provide.

2. How We Use Information

Information submitted through the website may be used to respond to inquiries, understand the type of non-medical support being requested, communicate about services, improve the website and user experience, maintain website security, and comply with applicable legal or administrative requirements.

3. Website Forms

Information submitted through website forms is provided voluntarily. Please avoid including highly sensitive medical, financial, or other confidential information in an initial website inquiry unless it is specifically requested through an appropriate secure process.

4. Cookies and Similar Technologies

This website may use cookies or similar technologies to support website functionality, understand website usage, remember preferences, and improve performance. Additional information about cookies may be provided in the website’s Cookie Policy.

5. Analytics and Website Performance

The website may use analytics or performance tools that collect limited technical information such as browser type, device type, pages visited, general interaction data, and similar website usage information. This information may be used to understand how visitors use the website and to improve its performance.

6. How Information May Be Shared

Personal information is not intended to be sold. Information may be shared with service providers that help operate the website, process form submissions, provide hosting, maintain security, or support related website functions. Information may also be disclosed when required by law or when reasonably necessary to protect the website, its users, or others.

7. Data Security

Reasonable administrative and technical measures may be used to help protect information submitted through this website. However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

8. Data Retention

Information may be retained for as long as reasonably necessary to respond to inquiries, provide requested information, maintain business records, meet legal or administrative obligations, or support legitimate operational needs.

9. Your Privacy Choices

Depending on applicable law and the circumstances, you may have rights relating to your personal information, including the ability to request access, correction, or deletion of certain information. Requests may be subject to identity verification and any applicable legal exceptions.

10. Third-Party Links

This website may contain links to third-party websites or services. Guided by Grace Homecare is not responsible for the privacy practices, content, or security of third-party websites.

11. Children's Privacy

This website is not intended to knowingly collect personal information directly from children through general website use. Information about a person needing services should be submitted by an appropriate adult, caregiver, guardian, or authorized representative where applicable.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in website practices, services, legal requirements, or operational needs. The effective date shown above should be reviewed to determine when the policy was last updated.